Refund Policy – Karol Bagh Fruits
At Karol Bagh Fruits, customer satisfaction is our priority. Since we deal with fresh and perishable products, our refund policy is designed to ensure fairness and quality service.
Fresh & Perishable Products
All fruit packs are freshly cut and prepared daily. Because of the perishable nature of our products, orders once prepared or delivered are generally non-refundable.
Refund Eligibility
Refunds or replacements may be provided in the following cases:
Wrong product delivered
Damaged or spoiled product received
Missing items in the order
Order not delivered due to our fault
Customers must report the issue within 2 hours of delivery with proper photo or video proof.
Subscription Orders
Monthly subscription plans are non-refundable once activated. However, customers may contact our support team for genuine concerns or service-related issues.
Trial Pack Orders
Trial Pack orders are non-refundable after delivery.
Cancellation Policy
Orders can only be cancelled before preparation starts. Once fruits are cut and packed, cancellation is not possible.
Refund Processing Time
If approved, refunds will be processed within 5–7 working days to the original payment method.
Need Help?
If you have any questions or concerns regarding refunds, cancellations, or deliveries, feel free to contact us. We are always happy to help.
Karol Bagh Fruits
Email: karolbghfruits@gmail.com
Phone: +91 8700582917
